![]() No trace of it in Sent, Drafts, or on OWA. >Does this message send out successfully? >Have they checked whether the messages exist on the web mail? When searching these messages, please try selecting All Mailboxes to see if they are moved to other sub-folders.Įmployee 1 cannot see the missing e-mails when she logs in to OWA, whereas Employee 2 can. >What's your account type? Exchange, POP or IMAP? Unfortunately, this issue is low-priority, and I'm only now circling back to it. Thanks for the reply and apologies for the delayed response. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams. If you have feedback for TechNet Subscriber Support, Click here to learn more. Please remember to mark the replies as answers if they helped. ![]() What’s more, please also collect detailed version information of Outlook for Mac and IOS for further assistance. ![]() >She has also reported hitting 'Send' and having the message "disappear," after which she is unable to locate the message in her Sent folder or Drafts folder.īesides, please try creating a new profile to see the result. In case there is a corrupted view setting, please go to Filter Email under Home tab and click Clear All Filters. Have they checked whether the messages exist on the web mail? When searching these messages, please try selecting All Mailboxes to see if they are moved to other sub-folders. ![]() What's your account type? Exchange, POP or IMAP?
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